Did you know acquiring a new customer can cost five times more than retaining an existing customer? Increasing customer retention by 5% can increase profits from 25-95%. The success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Therefore, it is a proven fact that loyal customers generate more revenue for business as compared to new customers.

Engagement is a key part of winning customer loyalty – and we don’t leave it to chance. At Elevatoz Loyalty, our team of loyalty experts will work with you to identify your customer strategy first. They will measure the pulse of your customers to build you a 360-degree program that will evolve with — and engage — your customers. Once your loyalty program is off the ground, we will monitor and evaluate it through the lens of consumer behavioural trends and analytics – ensuring your customers feel valued, and remain loyal to your brand.

Elevatoz Loyalty Rewards Software

Contextual and Personalised Rewards
Improve engagement by targeting your customers with highly personalised rewards at the right time in the purchase cycle.

Gamify Your Loyalty Program
Keep your customers hooked to your loyalty program with leader boards, tier-based rewards and customised referral bonuses.

Go Social
Build a community of loyal members and amplify digital reach by rewarding them for social interactions such as likes, product reviews, shares, etc.

How do we do it?

• Identify key behaviours through a scientific approach and benchmarking.
• Develop technology-enabled custom platform to reach larger audiences with ease.
• Utilise data-backed approaches to reward high performers.
• Help identify a unique, customised rewards solution to incentivise easier.