Solution Demo Specialist / Product Demonstration Specialist

About the Role

Key Responsibilities

• Present clear, compelling live demos (in-person and virtual) of the Elevatoz Loyalty platform to prospects.
• Adapt each demonstration to the client's sector, size and requirements, focusing on the most relevant use cases.
• Work closely with sales, solution engineers and product teams before demos to understand client goals and tailor the presentation accordingly.
• Use strong storytelling and real-world examples to explain how our software solves specific client problems in a relatable way.
• Go beyond features by emphasising the practical business benefits of the solution.
• Gather client feedback after demos and communicate findings to the product and solutions team to suggest enhancements to scripts and presentations.
• Assist in creating and maintaining demo assets (slides, scripts, sandbox accounts) and ensuring the demo environment is ready before each session.
• Maintain deep knowledge of the platform's capabilities, industry trends and competitor offerings to confidently handle questions during demos.

Requirements

• Education: Bachelor's degree in Computer Science, IT, Electronics or a related field (e.g., BCA, B.Sc.).
• Experience: Fresh graduate or 0–1 year of experience; internship in pre-sales, support or tech roles is a plus.
• Communication: Excellent verbal and written communication; clear and polished presentation style that resonates with business audiences.
• Technical Understanding: Comfort with learning and navigating software platforms; ability to explain technology in simple, business-friendly language.
• Confidence: Poised and self-assured in client-facing situations; able to handle questions, address concerns, and keep discussions on track.
• Preparation & Storytelling: Strong preparation skills, logical organisation, and an ability to craft a coherent demo narrative that connects features to outcomes.
• Attention to Detail: High level of professionalism and attention to detail in presentations and all documentation.
• Teamwork: Collaborative attitude and willingness to work with multiple internal stakeholders across sales, product, and solutions.

Nice to Have

• Proficiency with presentation tools (PowerPoint or similar) and demo software.
• Basic familiarity with SaaS platforms or enterprise software environments.
• Methodical approach to planning demos and addressing client needs step by step.
• Business-focused mindset — always relate product features back to client outcomes and measurable value.
• Quick learner who can absorb new product updates and incorporate client feedback into future demos.

What We Offer