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Did you know acquiring a new customer can cost five times more than retaining an existing customer? Increasing customer retention by 5% can increase profits from 25-95%. The success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Therefore, it is a proven fact that loyal customers generate more revenue for business as compared to new customers.

Engagement is a key part of winning customer loyalty – and we don’t leave it to chance. At Elevatoz Loyalty, our team of loyalty experts will work with you to identify your customer strategy first. They will measure the pulse of your customers to build you a 360-degree program that will evolve with — and engage — your customers. Once your loyalty program is off the ground, we will monitor and evaluate it through the lens of consumer behavioural trends and analytics – ensuring your customers feel valued, and remain loyal to your brand.

Elevatoz Loyalty Rewards Software

Contextual and Personalised Rewards
Improve engagement by targeting your customers with highly personalised rewards at the right time in the purchase cycle.

Gamify Your Loyalty Program
Keep your customers hooked to your loyalty program with leader boards, tier-based rewards and customised referral bonuses.

Go Social
Build a community of loyal members and amplify digital reach by rewarding them for social interactions such as likes, product reviews, shares, etc.

How do we do it?

  • Identify key behaviours through a scientific approach and benchmarking.
  • Develop technology-enabled custom platform to reach larger audiences with ease.
  • Utilise data-backed approaches to reward high performers.
  • Help identify a unique, customised rewards solution to incentivise easier.

Complement your marketing strategy with a game-changing customer loyalty program

Leave the elbow grease to us

From planning to execution, we will assist you every step of the way.

Not all good things take time to build

Your loyalty program will be up and running in no less than 30 days.

Multi-platform programs

Need a multi-platform loyalty program? We’ve got you covered on all platforms: offline, web, and mobile.

Low cost, high returns

While the redemption value of reward points is low, the rewards in themselves are of the highest perceived value.

One size does not fit all

Nurture your customers the way they expect it with our easily customisable loyalty programs.

Reap the benefits sooner than expected

Enjoy a 15% increase in repeat sales within first 6 months, and become their partner of choice.

Extend your customer loyalty program

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Referral Program

Assuming your customers will refer you to their friends because of your exceptional service is idealistic. Some might do it out of the goodness of their hearts. Most will do it in exchange for a reward. That’s where referral programs step in.

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Customer relationship program

Customer data is a goldmine, and if you’re not mining that data, you’re missing out on massive gains. An ideal customer relationship program enables you to use data to your advantage to nurture relationships, streamline processes, and drive revenue growth.

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Retention program

Having a great product and a brilliant customer care team is wonderful. But it isn’t enough to get your customers to stick to your brand. You need to create a process from the beginning to foster trust and two-way communication.

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Advocacy program

An army of satisfied customers is also an army of evangelists. According to research, customer advocates should be treated like prospects – they ought to be rewarded for their service.

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