ONLINE PRIVACY POLICY
INTRODUCTION
ELEVATOZ LOYALTY complies with the Information
Technology Act 2000 and the framework set forth by the India IT Ministry
regarding the collection, use, and retention of personal information from users
of its digital tools.
Elevatoz controls this site and treats the privacy of
individuals registering on this site with the utmost importance. This online
privacy policy (“Privacy Policy”) discloses the current privacy
practices employed by this site. This Privacy Policy addresses how ELEVATOZ
uses and protects the information that ELEVATOZ collects directly from
you, receives from your employer or the company sponsoring this website and the
underlying program (“ELEVATOZ Customer”) as part of the services
provided by ELEVATOZ. This Privacy Policy does not apply
to the practices of companies and their employees with whom this site is not
affiliated by ownership or control.
By using this site,
you are agreeing to the terms of this Privacy Policy
PURPOSE OF DATA COLLECTION
Individuals may be requested to provide
Personally Identifiable Information (“PII“)
and/or Sensitive Personal Information (“SPI”) during the use of this site
to enable ELEVATOZ to fulfill the requirements of the services provided
by ELEVATOZ (“Underlying Program”). “PII” refers to
information that is (a) about, or pertains to a specific individual; (b) can be
linked to that individual; and (c) is captured in any form. Examples of PII
include, but are not limited to, name, home address, email, etc. “SPI”
refers to personal information that reveals race, ethnic origin, sexual
orientation, political opinions, religious or philosophical beliefs, trade
union membership, social security number or other government issued ID, credit
card number, or information that concerns an individual’s health. “PII”
and “SPI” is collectively referred to as “Information”.
PII collected from individuals is used to create
and administer individual accounts, including for purposes of account
verification if an individual loses or forgets their password. PII may
also be used to contact an individual via e-mail or print communications
regarding special promotional offers, or may be used to contact an individual
regarding any issues that may arise during the operation of this site or the
underlying program.
PII may be used for purposes of delivery of
awards to individuals. If this site includes the ability to redeem points for,
or receive merchandise or travel awards, the individual will, as appropriate,
receive communications with information about the transaction (such as order or
shipment confirmation) or special promotions. An individual’s phone number may
be required in the event that an individual needs to be contacted if there is a
problem with an order.
When an individual logs onto the internet, the
individual will be assigned an IP (Internet Protocol) address by an ISP (Internet
Service Provider). Web sites can determine the IP address an individual is
using when accessing the site. The IP address may be used to help diagnose
problems with this site, or for security purposes.
The site may track and analyze
non-identifying, aggregate, usage and quantifiable statistical information from
visitors (“Statistical Information”) in order to constantly improve the
quality of service and site performance. Statistical Information
gathered includes items such as: the activity of your browser when you are
viewing the site, the site path of your visit, and the time of day you visit
the site. Statistical Information is not PII or SPI; only
general information regarding activity within the site. ELEVATOZ
reserves the right to share Statistical Information with ELEVATOZ
Customers.
Demographic and other individual profile
information beyond that gathered during enrollment may also be requested via
optional surveys or other site promotions or gathered from analysis of
aggregate data or information from the site. This information may be used to
deliver relevant, targeted offers to individuals and is not required to use
this site.
USE AND TRANSFER TO THIRD PARTIES OF PERSONAL INFORMATION
PII and SPI will not be sold or provided
to any third parties except as provided in this Privacy Policy,
requested by you, or as may be required by law. You have the right to “opt out”
if you do not want your PII transferred to third parties as necessary to
operate the Underlying Program, but your experience and/or participation
in the Underlying Program may thereafter be limited. ELEVATOZ
will not transfer SPI to third parties unless you first receive an
express “opt in” choice.
The use by, and disclosure to third parties of
PII and/or SPI in conjunction with the operation and management
of this site or Underlying Program is restricted to necessary functions
of this site and for the performance of the Underlying Program by ELEVATOZ
for ELEVATOZ Customer and is limited to the least amount of Information
necessary for that third party to perform its function. Examples: An
individual’s name and address may need to be shared with a third party shipping
company, or a credit card number may be required by a payment processing
company. Information will not be disclosed to a third party unless the
third party subscribes to the Information Security Rules framework set by the
ministry, or ELEVATOZ has entered into a written agreement with such
third party requiring the third party to provide at least the same level of
privacy protection as required by the relevant principles.
INFORMATION PROVIDED TO ELEVATOZ CUSTOMERS
When an individual enrolls in this site, an
individual either completes an enrollment profile, or ELEVATOZ Customer
provides the data via a secure data file exchange. Information collected
from the enrollment profile will be shared with ELEVATOZ Customers
except for coalition loyalty programs for which the following shall apply:
· Upon enrolling in a coalition loyalty program involving more than one ELEVATOZ Customer, an individual shall have the choice to opt-in to receive informative emails about ELEVATOZ Customer products and services directly from ELEVATOZ Customers.
·
If an individual chooses to opt-out
of the program, they must connect to the respective sales officers or contact
the respective helpdesk. On approval from the sales officers, the personal
information will be removed from the program, and they will not get any
communication thereafter.
·
After enrolling, an individual
may opt-in to receive ELEVATOZ Customer emails through the site.
·
The individual will need to
unsubscribe from communications received directly from ELEVATOZ Customers via
the relevant message's unsubscribe link.
COOKIES
This site may utilize "cookies" to
improve individual experience on our site. Cookies are small bits of important
information that are stored by the individual’s web browser on the individual’s
computer hard drive. These cookies are used to enhance site usability and
personalization, and to assist in site navigation. These cookies contain only
information that an individual has supplied to this site. These cookies do not
read other data from an individual’s computer or share information with cookies
from other sites. Cookies may remain on an individual’s computer after the
individual’s web browser session has expired to assist an individual when the
individual returns to this site.
Ads may occasionally be placed on this site. These ads may also contain cookies
and appear to be coming from this site, but are in fact, coming from sponsoring
customers or other parties who are presenting ads on this site.
You can configure your web browser to accept all cookies, reject all cookies,
or notify you when a cookie is set. Each web browser is different, so check the
"help" menu of your web browser to learn how to change your cookie
preferences. If an individual rejects all cookies, an individual may not be
able to use some or all of the features of this site.
SECURITY OF INFORMATION
Your information is stored on our servers
located in the United States. We treat data as an asset that must be protected
and we employ many advanced technical tools to protect your Information
against unauthorized access and disclosure.
This site has security measures in place to
help protect against the loss, misuse, and alteration of the information under
its control. When you provide PII and/or SPI via the Internet,
and you access the site using a web browser capable of supporting Secure Socket
Layer (SSL) technology, your Information is protected by using both
server authentication and data encryption. This site also employs a variety of
other mechanisms to ensure that data you provide is not lost, misused, or
altered inappropriately. These controls include, but are not limited to,
firewalls, passwords, physical access controls, logical access controls, change
control procedures, data confidentiality policies, and regular database
backups.
This site restricts access to PII and SPI gathered through the
site to employees who require access to Information for the purposes of
administration. These employees are limited in number, and are bound by the
site’s privacy and security policies. We also require that our employees
execute comprehensive nondisclosure agreements with us to protect individuals’
confidential information.
REVIEW AND CHANGE OF PERSONAL INFORMATION
An individual can correct, amend or delete
portions of their Information via the site interface or by utilizing
their corporate update process, depending on how the original information was
received. While reasonable efforts are made to ensure data integrity throughout
all systems supporting this site, some Information may be transferred to
other protected databases not connected to this site but controlled by ELEVATOZ.
As a result, some corrections, amendments, or deletions may take longer to
process than others, but will occur within a reasonable timeframe. ELEVATOZ
takes reasonable steps to ensure that data is reliable for its intended use,
accurate, complete and current.
ACCEPTANCE OF PRIVACY POLICY TERMS AND CONDITIONS
By visiting this site, individuals agree to
the practices described in this Privacy Policy. To the extent that any
of the third-party sites accessible through this site have different privacy
practices from those stated in this Privacy Policy, those third-party
privacy practices govern the collection and use of information an individual
provides when visiting those sites. ELEVATOZ is not responsible for the
security or privacy practices of these other sites, the products or services
offered by these other sites, or the content appearing at these other sites. If
you access a linked site, it is your responsibility to read the policy
statement of the other site to understand their policies, and to act
accordingly to keep your Information private and confidential.
CHANGES TO THIS ONLINE PRIVACY POLICY
On occasion, it may be necessary to change the
terms and conditions of this Privacy Policy. To ensure that an individual
is aware of current privacy practices, it is recommended that individuals check
this site’s Privacy Policy periodically. This site will not materially
expand how it handles previously collected information without providing
notice, and the choice to opt-out as appropriate, to individuals before the Privacy
Policy is materially expanded.
CONTACTING THE WEB SITE ADMINISTRATOR
If you have any questions, inquiries or
complaints regarding this Privacy Policy or the use of your Information,
please use the “Contact Us” link on the site; contact us by mail at
customersupport@elevatozloyalty.com.